Turnaround Timing [R0503]

The Turnaround Timing report [R0503] provides a summary of the amount of time applications remain in one status before moving to another status. The report may be used as a tool in measuring productivity or analyzing workflow and workload. The report is accessed through the Application report menu [R05] . The report may be selected for:

• All applications
• A portfolio
• A company
• A region
• An office
• A team
• A specific owner
• Dollar amount ranges of equipment cost

The report may be automatically generated for all applications at the end of the month through the End of Period update [U0401]. Use the END OF PERIOD MODULES AND REPORTS screen under the End of Period Customizations option of Portfolio update [U0212] to specify whether the report is created. Additionally, all application nformation will remain on this report until the Application File Clean-Up module is selected in Portfolio [U0212EP].

 

Turnaround Timing Selection

• ALL
  Enter X to report on all applications. Leave blank to report on a specific portfolio, company, region, office, team or owner.
  
  
• PORT
  Enter the number of the portfolio on which to report. Leave blank if reporting across portfolios. Use Help for a list of valid portfolios.
  
  COMP
  Enter the number of the company on which to report. Leave blank if reporting across companies. Use Help for a list of valid companies.
  
  
• REGN
  Enter the number of the region on which to report. Leave blank if reporting across regions. Use Help for a list of valid regions.
  
  
• OFFIC
  Enter the number of the office on which to report. Leave blank if reporting across offices. Use Help for a list of valid offices.
  
  TEAM
  Enter the team upon which to report. Use Help for a list of valid team codes. Leave blank if reporting on an individual owner or on all teams.
  
  
• OWNER INITIALS
  Enter the initials of the application owner on which to report. Use Help for a list of valid Application users.
  
  
• DOLLAR AMOUNT RANGES OF EQUIPMENT COST
  Enter the range of equipment cost on which to report.

  Note: If ALL is chosen, the report will select all applications with equipment costs between $0.00 - $99,999,999.99. If one amount is entered for the range and nothing is entered in the second field, the equipment cost amount entered will be used as the maximum.

 

Turnaround Timing Report

The Turnaround Timing report [R0503] reports the time an application remains in each status from entry to completion. The timing is based on 24- hour work days. Holidays and weekends are excluded. The most recent status of the application will not be reported on this report. For information regarding the most current status of the application, refer to Application Activity report [R0501].

• HOURS/DAYS
  Categories of time expressed as hours for the first 9 hours, days, and ranges of days are displayed.

  Note: If the turnaround time for a status is 9 hours or more, and less than 1 day, it will be reported on the 9 hours column. Therefore, if your company treats 9 hours as 1 work day, then the two columns (9 hours column and 1 day column) can be added to provide the total number of entries for a status with turnaround timing of 1 day (and less than 2 days).

• STATUS
  A row is displayed for each application status.
  
  The average time (days/hours) applications remain in each reported status is calculated. The average time (days/hours) applications to move from one status to another is provided. All application statuses are included in this summary.

  Note: If the average turnaround timing for a status is less than 13.68 minutes, it will report as 0.00 days, since 13.68 minutes = 0.0095 days, and anything less than 0.0100 days will be rounded to 0.00 days.

 

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