Individual Turnaround [R0504]

The Individual Turnaround report [R0504] summarizes by individual owner the average number of days/hours/minutes that applications remained in one status before moving to another status. The report is used as a tool in measuring productivity or analyzing workload and is organized by team and by application owner within each team. Any owners not belonging to a team are listed at the end.. From the Application report menu [R05] . The report may be selected for:

• All teams
• A team
• An individual owner
• All applications with a status transfer on any date
• All applications with a status transfer on or before a specified date
• All applications with a status transfer on or after a specified date
• All applications with a status transfer on or between two specified dates

Individual Turnaround Selection

• ALL
  Enter X to report on all teams. Leave blank to report on a specific team or individual owner.
  
  
• TEAM
  Enter the team on which to report. Use Help for a list of valid teams. Leave blank to report on all teams or a specific owner.
  
  
• OWNER INITIALS
  Enter the initials of the owner on which to report. Use Help for a list of valid owners. Leave blank to report on a specific owner.
  
  
• ALL
  Enter X to report on all dates. Leave blank to report on a time period.
  
  
• START DATE
  Enter the start date in MM/DD/YY or DD/MM/YY format, depending on the Date Format Preference field in Security [U0706]. All applications with status transfer on or after this date are selected. If both START DATE and END DATE are entered, all applications with status transfer dates on or between these dates are selected. Leave START DATE blank if all applications that have changed status are desired, or if all applications that have changed status on or before the END DATE are desired.
  
  
• END DATE
  Enter the end date in MM/DD/YY or DD/MM/YY format, depending on the Date Format Preference field in Security [U0706]. All applications with status transfer on or before this date are selected. If both START DATE and END DATE are entered, all applications with status transfer dates on or between these dates are selected. Leave END DATE blank if all applications that have changed status are desired or if all applications that have changed status on or after the START DATE are desired.

Individual Turnaround Report

The Individual Turnaround report [R0504] reports at the individual owner level. The timing is based on 24-hour work days. Holidays and weekends are excluded. The most recent status of the application will not be reported on this report. For information regarding to the most current status of the application, refer to the Application Activity report [R0501].

• TEAM
  The team code which meets the selection criteria is displayed. Each team is printed on its own page.
  
  
• TEAM DESCRIPTION
  The team description is displayed.
  
  
• OWNER INITIALS
  The owner initials which meet the selection criteria are displayed.
  
  
• APPLICATION STATUS
  All application statuses which the owner has been assigned are displayed.
  
  
• AVERAGE TIME
  The average time (days/hours/minutes) the owner’s applications remained in each status is displayed.
  
  Example: The average time 2 days 3:48 hours is equal to 2 days, 3 hours and 48 minutes.
  
  
• NUMBER OF APPLICATIONS
  The number of the owner’s applications with the given status is displayed. This is also used to calculate average time.

© 2001 by McCue Systems Incorporated.
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The information contained in this document is the property of McCue Systems, Inc. Use of the information contained herein is restricted. Conditions of use are subject to change without notice. McCue Systems, Inc. assumes no liability for any inaccuracy that may appear in this document; the contents of this document do not constitute a promise or warranty. The software described in this document is furnished under license and may be used or copied only in accordance with the terms of said license. Unauthorized use, alteration, or reproduction of this document without the written consent of McCue Systems, Inc. is prohibited.