The Team update [U0724] is used to add, change, or delete teams of users. Before a team member can be specified, the team member must already be defined as a user through the Security update [U0706].
A team is defined as a group of users working together on a specific area of processing, such as each group involved in collecting delinquent accounts. Each user within a department can be assigned to the team as a member through this update. Any number of teams may be defined, and a user may be assigned to multiple teams.
Here is one example of how teams may be defined:
It is important to note that teams are only used as a selection criterion for work schedules and reports. For example, the Work Schedule option of the Collection update [U1101] allows the selection of all delinquent lessees that need to be worked by a team.
Teams by themselves DO NOT define who may work on a lease or a lessee or what type of work may be done. For example, if a Collector is working on an account, it does not prevent a maturing lease clerk from starting work on it. Teams DO NOT define security. For Application users, a separate Application Flow update [U0812] may be used to define the status changes a category of user may process.
This screen is used to select the Team [U0724] option.
The initial screen lists all teams currently on file, in alphanumeric order. Either click on Add or highlight one team to be changed or deleted.
This screen is used to add a new team code. If a DEFAULT TEAM NAME is entered, member IDs default from that existing team.
This screen is used to modify the name of the team selected on the initial screen, or to add or delete members.
From the Team menu, select the team to be deleted and click on Delete.
This above message appears to confirm or cancel the deletion. The TEAM DESCRIPTION NAME is displayed and should be used to verify the code being deleted.
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